The Submit a Question- Ask eFiling staff accepts questions 24/7, however the NYSCEF Resource Center staff monitors and responds to e-mails during regular business hours only. You can typically expect a response within one or two business days when court is in session. On weekends and holidays you should anticipate extended delays for a response due to volume. For immediate assistance you can call the NYSCEF Resource Center during regular business hours at 646-686-3033.   

Our NYSCEF Resource Center employees may not provide legal advice, interpret the law, or assist with the processing of specific motions or cases, however the NYSCEF Resource Center staff are pleased to provide assistance for obtaining login credentials for the NYSCEF System, as well as assistance with navigating our website.  

NOTE:  You should NOT include any confidential personal information in your inquiry including any User ID and Password.

If you prefer, you may contact the NYSCEF Resource Center by phone at 646-386-3033.

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